Why Your Business Needs a CRM System?
In today's fast-paced business world, staying ahead of the competition means being efficient, data-driven, and highly responsive to customer needs. A Customer Relationship Management (CRM) system is a vital tool that enables businesses to streamline their operations, enhance customer relationships, and boost profitability. Whether you're running a small startup or[...]
What is a HR System?
A HR system is software that manages employee data such as holiday requests, sick leave, and emergency contacts. It can range from a basic Excel spreadsheet to specialised software that automates tasks and sends alerts—for example, notifying managers to approve or reject time-off requests. How can an online HR[...]
Using CORE as a CRM for your Business…
CRM software is a key feature of our CORE platform, offering an easy setup for a customisable system. It's used by businesses of all types, from bookstores to IT companies and steel manufacturers. CORE is flexible and simple enough for any business environment. So what can CRM software do[...]
Our CORE Software Team Welcomes Ruby Easthope
CORE Software Team Welcomes Ruby Easthope Over the past 12 months our CORE Software Team at ESP Projects have been working incredibly hard to bring you new and exciting features, so hard that it has enabled them to expand their team. Our new addition, Ruby Easthope, is joining us as[...]
Expansion of our CORE Software Team
There have been some exciting things happening at ESP Projects, with the expansion of our CORE Software Team. So, for the past 12 months we have been speaking about expansion and growth. Now our hard work has enabled us to grow our Software Team with a new addition, which is[...]
Is Agile the right approach for my software project?
In this blog post we will explore the Agile approach to software development, contrast it to the more traditional approach and try to summarise the pros and cons of each, so you can make up your own mind as to what is right for your project. Check out our video.[...]
How can I get the information I need? (automatically)
How can I get the information I need? (automatically) Where can I get the information I need? One of the most frequent requests that we get from our customers is to assist them with producing reports of some kind. The person coming to us, has usually been asked to provide[...]
What is MFA?
What is MFA? Multi-Factor Authentication (MFA): Strengthening Your Business Security In today’s digital landscape, safeguarding your business data is paramount. Passwords alone are no longer sufficient to protect sensitive information. Enter Multi-Factor Authentication (MFA)—a powerful security solution that adds an extra layer of defence to your organisation’s accounts. In this[...]
What is Data-Driven Management?
A data-driven approach to management means making decisions using data analysis instead of just relying on gut feelings or experience. It focuses on using numbers, metrics, and insights from different sources to help make better strategic and day-to-day decisions. Have a listen to our video which tells you a[...]
How do I Connect my Website Enquiry Form to my CRM?
For this post we are going to look at another common business scenario. Suppose we have a nice shiny website with a customer enquiry form, and when someone fills out the form, we receive an email. But we would also like the enquiry to go automatically into our CRM, so[...]
A milestone in CORES Journey.
OK, so CORE Software was originally born some 4 or 5 years ago (we’ll give a bit more detail to that later in the blog post), but today marks an important milestone in CORE’s journey. Its the official launch of the CORE Software Platform including the Inception of CORE Software[...]
What is an API?
This is a question that cropped up in conversation recently and seemed like an easy one at first. But as the conversation went on, I realised it’s maybe not as straight forward as I first thought. We have recorded a short video talking about this topic too - Click Here[...]